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評量資訊部門的維度,包括
(1).資訊治理(IT Governence)
(2).資訊組織(IT Organization)
(3).委外典範(IT Outsourcing)
(4).遠距支援(IT Offshoring)
(5).應用架構的複雜度(the complexity of application architecture)
(6).硬體稼動率(the utilization rate of hardware)

McKinsey research shows that the IT investments of banks are most fruitful 
when they match technology strategy with business strategy, implement systems in a disciplined way, 
and balance value creation with increased IT capabilities.
說明: Cost=營運資訊部門的每年總成本
          Income=該銀行的每年總收益
          Spending=營運資訊部門每年總費用




McKinsey research點出一些銀行資訊力的迷失:
(1).銀行莫以為 IT花費愈多,銀行的獲利愈高
(2).多花點心思與投資在創新流程上,相對降低投資在每日維運作業
(3).銀行莫以為搞大IT規模(scale),就可以換取成本優勢(low cost advantage)
      因為此項作為的payoff=the complexity of management + integration challenge
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